Hulumail.com fake

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This morning I received an email that appears to be from Hulu with the subject: "New Sign-in to Your Account". But the address is hulu@hulumail.com instead of hulu@hulu.com. So it appears to be fake or a scam. The email looks like this:

New Device Sign-in On Your Hulu Account

Hi,

We spotted a new device logged into your account.

What?
Andy's Iphone

Where?
Kota Kinabalu, 12, MY

When?
09/13/2019 09:50:03 AM (ET)

Who?
You: All good. Nothing more to do here. Happy watching!
Not You: Check the list of devices logged into your account, and consider changing your password. Anything else? We're here to help. Visit our Help Center for more info on how to deactivate devices you don't recognize.

MANAGE DEVICES

If you do a google search for "hulumail.com fake" or "hulumail.com scam" then you come across this reddit thread: Strange e-mail : Hulu. In the thread a few people received similar emails. Most people in the thread seem to think that it is a phishing attempt. But if you look up the whois then it looks like it was registered by Hulu in 2007. However, hulu.com was created in 1997. The other strange thing is that two people on the reddit thread said the device name was Andy iPhone, which is very similar to the device name in my email. That makes it look even more like a phishing attempt. Another user said the device name was trinicracker12's iPhone. All the links in the email go to click.hulumail.com. So most users are scared to click on the links.

Instructions to manage devices without clicking on the link

So here are the instructions to check on your devices in Hulu without clicking on a link in the email:

  1. Go to https://www.hulu.com/ and sign in to your account.
  2. Click on your username and then click on Account
  3. Scroll down and click on MANAGE DEVICES

Then you can click on "REMOVE" next to the devices that are suspicious. Take a look at some of the devices that were using my hulu account:
Devices Date Added
Andy's Iphone 09/13/19
trinicracker12's iPhone 06/03/18

Very suspicious indeed!! Even if the email from hulu@hulumail.com is an official email from Hulu it still appears that Hulu has some very big security flaws because someone that calls themselves "Andy" has been able to hack into many Hulu accounts. And someone else that calls themselves "trinicracker12" has been hacking into accounts for over a year.

At this point you can close the "MANAGE DEVICES" window and click on "CHANGE PASSWORD" back on your Account page. But we all may want to think twice about having a Hulu account if they are not taking care of their security properly.

Last updated on September 13, 2019
Created on September 13, 2019

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